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What if I get promoted/change position?
2 August 2023 , by Others - Tổ chức khác
When you get promoted or change position, the admin will change the role to match your new position.
Can I adjust my results after completing the assessment?
2 August 2023 , by Others - Tổ chức khác
After completing the self-assessment, you cannot adjust the results
Why does Gopy require my company tax ID?
2 August 2023 , by Others - Tổ chức khác
Gopy requires your tax ID to authenticate your business information, avoiding scam businesses, or illegal businesses from joining the community.
How can a business ensure that employees receive and understand important information and company policies?
14 August 2026 , by CSR TECH (Gopy, Gopify)
Simply sending out announcements is not enough; businesses need a mechanism that enables communication – confirmation – interaction – and information storage. A centralized internal communication system helps prevent information from being scattered across multiple channels, important announcements from being missed, or policies from being understood inconsistently. When information is communicated clearly and employees have opportunities to interact, businesses can reduce implementation errors, increase transparency, and improve coordination between employees and management. GOPY's internal communication system is designed to support connection, sharing, commenting, messaging, and notifications.
Can I permanently delete my account?
2 August 2023 , by Others - Tổ chức khác
When you delete your account, we'll delete the content you've posted, such as your photos and status updates, after that, you won't be able to recover that information. Information that others share about you is not part of your account and will not be deleted. If you do not wish to delete your account but wish to temporarily stop using the Product, you may deactivate your account. To delete your account at any time, go to GOPY Settings.
How can I update my company admin email address or phone number?
2 August 2023 , by Others - Tổ chức khác
To change admin account email + phone number, please follow these steps
1. In case the person holding the login information has resigned/ retired, please email rubyho@gopy.io for assistance in changing the information.
2. If you still keep your information and are able to log in to your account, please login to Gopy App, click on your profile picture, go to Privacy settings and select Change password, change email
How can a business raise employee awareness of ESG, CSR, and internal policies?
14 August 2026 , by CSR TECH (Gopy, Gopify)
Businesses should make training continuous and easily accessible, rather than relying only on one-time training sessions. They can combine learning materials, micro-learning, quizzes, online courses, and interactive activities. This helps employees understand policies correctly, know how to apply them in their work, and maintain awareness over time, while also helping businesses standardize knowledge across departments. GOPY supports an online learning system for creating, managing, and sharing training content, knowledge, and courses related to labor rights, CSR, ESG, and SDGs.
How do I assign role to my employees?
2 August 2023 , by Others - Tổ chức khác
To decentralize access, you need an admin account or an authorized organization role account.
Assign role: Go to Dashboard- Accounts- User request- Accept user request and assign the appropriate role.
To create a new role in the company: Go to Dashboard- Accounts- Organization roles- Add new and assign the appropriate permissions to the position.
How long will my personal data be stored?
2 August 2023 , by Others - Tổ chức khác
The Member's personal data will be stored until there is a request to cancel or the member can log in and perform the cancellation. Remaining in all cases, member's personal information will be kept confidential on the server of MXH GOPY.
What if I move to a new company?
2 August 2023 , by Others - Tổ chức khác
When you move to a new company, you can update the information as follow:
Go to mobile app: go to Personal page- select Company name- Change company- search for your new company and submit a request. The company's admin will review and accept your request.
* If your new company has not joined Gopy yet, you can choose Public User in the Company Name section.